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Table 9 Comparison of residents’ evaluations of their neighborhood community health station, for residents who had visited the station

From: Contracting with private providers for primary care services: evidence from urban China

Questions and Answers (%)

Definitely

Probably

Probably not

Definitely not

Not sure/do not remember

Know this CHS to be open on weekends

all (N=681)

82.1

7.8

1.6

1.3

6.8

pub (N=299)

81.9

8.0

0.7

1.0

8.4

private (N=382)

82.2

7.6

2.4

1.6

5.5

Pri-Pub Difference

0.26

−0.44

1.69*

0.57

−2.86

Know this CHS to be open until 8:00 PM

all (N=681)

67.1

13.7

3.7

2.5

12.6

pub (N=299)

60.5

13.4

5.4

4.0

16.7

private (N=382)

72.3

13.9

2.4

1.3

9.4

Pri-Pub Difference

11.72***

0.50

−3.00**

−2.70**

−7.30***

Enough time talking about patients’ medical problems and related concerns

all (N=681)

51.0

26.3

13.2

5.0

3.8

pub (N=299)

48.2

30.1

15.1

1.7

4.7

private (N=382)

53.1

23.3

11.8

7.6

3.1

Pri-Pub Difference

4.98

−6.80*

−3.27

5.92***

−1.54

Understand patients’ situation when patients have difficulty in paying for drugs or other health expenditures

all (N=681)

18.6

23.5

25.4

14.1

17.5

pub (N=299)

12.7

26.8

25.4

14.7

20.4

private (N=382)

23.3

20.9

25.4

13.6

15.2

Pri-Pub Difference

10.59***

−5.81*

−0.03

−1.10

−5.22*

Know patients’ current prescriptions or ask when the patient visits

all (N=681)

51.4

28.5

9.1

4.6

5.9

pub (N=299)

46.2

34.8

8.0

4.3

6.7

private (N=382)

55.5

23.6

9.9

4.7

5.2

Pri-Pub Difference

9.34**

−11.22***

1.92

0.36

−1.45

Able to change CHS if patients want

all (N=681)

20.9

23.2

23.2

17.0

15.1

pub (N=299)

22.4

25.4

26.8

13.4

12.0

private (N=382)

19.6

21.5

20.4

19.9

17.5

Pri-Pub Difference

−2.77

−3.95

−6.34*

6.52**

5.50**

Discuss with patients other possible providers for treating the patients’ medical condition

all (N=681)

14.0

22.5

10.6

9.4

8.8

pub (N=299)

14.4

22.1

11.4

9.7

11.0

private (N=382)

13.6

22.8

9.9

9.2

7.1

Pri-Pub Difference

−0.77

0.70

−1.42

−0.54

−3.97

Help patient to make appointment

all (N=681)

8.7

12.5

14.0

17.5

12.6

pub (N=299)

4.3

11.4

16.1

21.7

15.1

private (N=382)

12.0

13.4

12.3

14.1

10.7

Pri-Pub Difference

7.69***

1.98

−3.75

−7.60**

−4.32

Knowing patients’ results after patient visited a hospital

all (N=681)

15.9

15.1

15.3

10.3

8.7

pub (N=299)

14.7

15.4

17.7

9.7

11.0

private (N=382)

16.8

14.9

13.4

10.7

6.8

Pri-Pub Difference

2.04

−0.46

−4.37

1.03

−4.23

Discuss with patients after they come back from other hospitals

all (N=681)

17.9

17.2

11.2

11.0

7.9

pub (N=299)

18.7

16.4

14.4

9.7

9.4

private (N=382)

17.3

17.8

8.6

12.0

6.8

Pri-Pub Difference

−1.45

1.41

−5.74**

2.34

−2.56

Give suggestions on healthy and unhealthy foods and the benefits of enough sleep

all (N=681)

53.9

30.5

6.5

4.8

3.7

pub (N=299)

48.5

33.8

8.0

5.4

4.0

private (N=382)

58.1

28.0

5.2

4.5

3.4

Pri-Pub Difference

9.62**

−5.77

−2.79

−0.90

−0.61

Give suggestions on home safety such as storage of drugs and chemicals

all (N=681)

27.0

24.7

19.8

13.7

14.2

pub (N=299)

15.1

29.1

21.4

19.4

14.7

private (N=382)

36.4

21.2

18.6

9.2

13.9

Pri-Pub Difference

21.34***

−7.89**

−2.82

−10.24***

−0.84

Ask questions on possible diseases or other health concerns of your family

all (N=681)

32.9

41.1

11.6

6.2

7.8

pub (N=299)

25.1

47.5

13.7

5.7

8.0

private (N=382)

39.0

36.1

9.9

6.5

7.6

Pri-Pub Difference

13.92 ***

−11.37***

−3.76

0.86

−0.44

Provide home visits

all (N=681)

36.0

15.7

8.1

21.9

17.9

pub (N=299)

37.8

15.1

9.0

19.1

19.1

private (N=382)

34.6

16.2

7.3

24.1

17.0

Pri-Pub Difference

−3.24

1.18

−1.70

5.02

−2.05

Ask patients to fill out a questionnaire to better understand patient demand for services

all (N=681)

31.3

23.5

8.8

17.5

18.5

pub (N=299)

20.1

29.4

11.0

18.7

20.7

private (N=382)

40.1

18.8

7.1

16.5

16.8

Pri-Pub Difference

19.99***

−10.58***

−3.97*

−2.24

−3.98

Ask residents to fill out a questionnaire to better understand health issues in the served community

all (N=681)

28.8

26.9

8.2

16.4

19.2

pub (N=299)

21.1

29.4

10.7

16.7

22.1

private (N=382)

34.8

24.9

6.3

16.2

17.0

Pri-Pub Difference

13.75***

−4.56

−4.42**

−0.49

−5.06

  1. Notes: 1) ***, **, * refer to 1%, 5% and 10% statistical significance level, respectively; here we report proportion test (‘prtest’ in Stata) results (P-values) for public-private differences rather than mean (‘ttest’ in Stata) because the ttest command relies on some distributional assumptions that may not be true for each component; 2) the summations for each category may not equal 100% because of missing values.