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Fig. 4 | Health Economics Review

Fig. 4

From: Design and implementation of community engagement interventions towards healthcare quality improvement in Ghana: a methodological approach

Fig. 4

Community perception of healthcare quality graphed by facility ownership. Source: Light Engagement Intervention data of the WOTRO-COHEiSION Ghana Project (2013–2014). Legend: *Mean scores based on the five point Likert from 1 = “Very disappointing” to 5= “Very satisfactory”. High mean score depict higher group satisfaction with pertinent quality care proxy while lower mean scores suggest otherwise. Note: Net promotor score is the chances of recommending the health facility to a friend or relative based on the overall perceived quality of healthcare

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